Frequently Asked Questions
View our most commonly asked questions below. If you have a question not listed, contact us below, we’d love to help you out!
Do you charge a fee for set-up and delivery?
Delivery costs will be assessed per rental based on distance. All setup and tear down is included in your rental.
Is there a required deposit?
Yes, we require a deposit that will range from 25% – 50% of total rental cost. This is due at time of booking.
Are the units safe and clean?
All of our inflatables are cleaned and inspected between rentals to ensure cleanliness and safety.
Do I need to clean the inflatables before you pickup?
Renters are asked to make all reasonable efforts to maintain the cleanliness of the unit. If it is determined by IPI staff that the cleanliness standard was not met, a cleaning fee will be charged.
Is Indiana Premier Inflatables insured?
Yes, we carry general liability insurance. All renters will need to sign a rental agreement and liability waiver. We will also provide hosts with a liability waiver to have all attending guest sign for renter protection.
Is it my responsibility to alert IPI staff to any underground items?
Yes. The renter is required to alert the delivery staff to the location of any sprinkler systems, gas lines, utility lines, etc. This ensures we can properly secure all units without running the risk of damaging anything underground on the property.
What types of surface will you setup on?
We will setup on grass and dirt with the use of a tarps for wet units, these units will be secured by stakes driven into the ground. We can also setup on concrete utilizing tarps and sandbags for the tethering.
What if I need to cancel my reservation?
If the cancellation takes place less than 14 days from the rental date, the security deposit will not be refunded.